- General information
VanZus B.V attaches great importance to your privacy. In this privacy statement we would like to inform you about how we process your data and how we will treat your data confidentially. We process your personal data at various times, for example when you order a product in our webshop. VanZus B.V is responsible for the processing of your personal data within the meaning of the Personal Data Protection Act (Wbp). We may adjust this privacy statement. We therefore advise you to always consult this privacy statement to stay informed of our current privacy policy. If you want to inspect the personal data that VanZus B.V has recorded about you or if you want to change data because it is incorrect or incomplete, or if you want to have it removed or protected, you can contact VanZus B by e-mail.V via klantenservice@vanzus.nl. VanZus B.V will inform you within four weeks which personal data it has processed about you and whether it will or can comply with any request for deletion, blocking or improvement. -
1 For what purposes do we process your personal data? We will only use your personal data for the following purposes:
- Processing and fulfilling your orders/requests;
- Tailoring our products and services to your needs wishes;
- Keeping track of your personal preferences;
- Making personal suggestions and advice about our products and services;
- To improve our services;
- To inform you about our products, services, events and promotions;
- To be able to provide you with personalized advertising and offers;
- Performing analyzes and creating reports at an aggregated level;
- Processing feedback and handling any complaints; - To secure data processing; - - To protect property/people;
- To combat fraud;
- To comply with our legal obligations. -
2 Website registration
2.1 In order to use our webshop as pleasantly as possible, we recommend that you create an account. As a registered customer you can easily track your order, view and/or download invoices, place orders even more easily and you will be recognized for your next order, making it even easier for you to shop with us. You can create an account in the webshop with your email address or by logging in via your Facebook account.
22 When you create an account on our webshop with your email address, we register the information you provide, your personal preferences and permission to send direct marketing messages. You can unsubscribe by clicking on the link in the emails, by contacting us or by changing this in your account.
23 When you create an account by linking your Facebook profile, in addition to the data mentioned above, we process the data from your public Facebook profile that is necessary to identify you as a user of your account and contact you to be able to record.
24 If you log in via your account before placing your order, the information about your order will automatically be linked to your account when placing an order in the webshop. This way you have an overview of what you have previously purchased from us and we can process your order even more efficiently. If you place an order, we process all necessary data to process the order, including your name, (delivery) address, e-mail address, information about your order, payment details and any feedback you may have.
- 3 Online shopping without an account
You can also shop without an account in the webshop. In that case, we only process the following personal data of yours that are necessary for the proper processing of your order: your name, (delivery) address, e-mail address, information about your order, payment details and any feedback you may have provided.
- 4 Collect orders in Alblasserdam
If you have purchased products via our webshop, you can choose to collect them. When you pick up your order, we may ask you for your ID. We only check your ID to determine that you are entitled to collect the order. We do not store this data. We only register your name, the date the order was received and collected, information regarding the order and payment, and any feedback you may have provided.
- 5 Direct Marketing
5.1 We may send you newsletters, offers or other marketing messages. If required by law, we will request permission for this via the webshop or e-mail.
5.2 In order to send personalized direct marketing messages, we can link your data to the data that we already process about you as a customer.
5.3 You can unsubscribe from our direct marketing messages at any time. You can click on the link in the message or contact us (see our contact details).
- 6 Cookies
To map and analyze the use of our webshop, we use the web analysis tools Google Analytics, offered by Google. These tools enable us, among other things, to see how often our website is visited and which pages of our website are viewed the most. We also use a Pixel, offered by Facebook, and Google Ads. This allows us to see how an advertisement is performing and optimize advertisements to keep them relevant.
See Google Ads Privacy Statement
For complete information about the functionality and data processing, please refer to:
See Google Analytics Privacy Statement
See Facebook Pixel Cookies Policy
The information collected is processed into statistics and used by us to optimize our website and advertisements. The information collected is not used by us to identify you as an individual. For complete information about the functionality and data processing of VanZus B.V please refer to the statement in our cookie policy.
- 7 Social media
7.1 VanZus B.V uses social media, such as Facebook, Twitter, Instagram and Pinterest. When you follow us on our social media accounts or communicate with us via your own social media account, we may process the data from your public profile from your social media account. Depending on the settings of your profile and the action you choose (such as liking our news item on Facebook), our marketing messages and news items may be shown on your overview page.
7.2 When you communicate with us via social media (for example by posting content on our profile, sending personal messages or liking messages) we may process your personal data to respond to your messages or expressed interest. -
8 Provision of personal data to third parties
8.1 Companies within the group to which VanZus B.V may also gain access to your personal data when necessary. Furthermore, VanZus B.V provide your personal data to government authorities if it is legally obliged to do so or in the event of defending its rights in legal proceedings.
82 VanZus B.V may use the services of others when processing your personal data. These carefully selected service providers act as processors on behalf of VanZus B.V We have made agreements with these service providers about the security and protection of your personal data.
- 9 Protect and store
9.1 We handle your personal data with care. This means, among other things, that we take adequate technical and organizational measures to secure your personal data and protect it against loss or improper processing.
9.2 Your personal data is stored in a secure environment and is only accessible to authorized employees and service providers of VanZus B.V to the extent this is necessary for the processing of your personal data as described in this privacy statement. - 9.3 We do not store your personal data for longer than necessary for the purposes for which they are processed. When it is no longer necessary to process your personal data, we will anonymize your personal data.
- 10 Contact
- If you have any questions about the way we process your personal data, or if you would like to view, correct or delete your personal data, you can always contact us. You can also contact us using the details below:
VanZus B.V
Nieuwland Parc 327
2952 DD Alblasserdam - E-mail: info@vanzus.nl
Chamber of Commerce number: 70741271
VAT number: 858441949B01